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💥 Crash riskNHTSA 24V212📅 Mar 20, 2024

2023–2024 Entegra Expanse & 2023–2024 Entegra Expanse LI + 2 more recall: backup camera

⚠️ What's wrong

Jayco, Inc. (Jayco) is recalling certain 2023-2024 Jayco Solstice, Solstice LI, Entegra Coach Expanse, and Expanse LI motorhomes built on Ford chassis. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.

💥 The risk

Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

🔧 The fix

Ford or Lincoln dealers will replace the rearview camera, and update the software and wiring as necessary, free of charge. Owner notification letters were mailed April 18, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Ford 23V-598.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
24V212000
Manufacturer recall #
Ford 23V-598
Manufacturer
Jayco, Inc.
Vehicles affected
136
Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Owner phone
1-800-283-8267
NHTSA hotline
1-888-327-4236
Owner letters mailed
Apr 18, 2024
Recall started by
OVSC
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 24V212 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 24V212?

2023–2024 Entegra Expanse & 2023–2024 Entegra Expanse LI + 2 more. 136 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Entegra dealer to book the free repair or call the manufacturer at 1-800-283-8267.