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🔥 Fire risk🩹 Injury riskNHTSA 24V213📅 Mar 20, 2024

2024 Prevost H3-45 & 2010 Prevost H3-45 VIP + 1 more recall: fuel system

⚠️ What's wrong

Prevost Car (US) Inc. (Prevost) is recalling certain 2010 H3-45 VIP, 2024 H3-45 and X3-45 vehicles. The coolant heaters may generate excessive exhaust gas and overheat.

💥 The risk

Excessive exhaust gas may increase the risk of carbon monoxide poisoning, and an overheating heater increases the risk of a fire. Additionally, a vehicle fire may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.

🔧 The fix

Vehicle owners are advised not to operate the heaters until they have been repaired. Prevost will inspect the coolant heaters, replace the damaged components, and clean the heater's internal components, as necessary. In addition, Prevost will adjust the air to fuel ratio. All repairs will be performed free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-13.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
24V213000
Manufacturer recall #
SR24-13
Manufacturer
Prevost Car (US) Inc.
Vehicles affected
37
Component
EQUIPMENT; FUEL SYSTEM, DIESEL: PRE-HEATER
Owner phone
1-866-870-2046
NHTSA hotline
1-888-327-4236
Owner letters mailed
May 17, 2024
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 24V213 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 24V213?

2024 Prevost H3-45 & 2010 Prevost H3-45 VIP + 1 more. 37 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Prevost dealer to book the free repair or call the manufacturer at 1-866-870-2046.