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🔥 Fire risk💥 Crash riskNHTSA 24V225📅 Mar 25, 2024

2023 Mercedes-Benz Sprinter 1500 & 2023 Mercedes-Benz Sprinter 2500 + 2 more recall: electrical system

⚠️ What's wrong

Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.

💥 The risk

An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.

🔧 The fix

Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HVERSL.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
24V225000
Manufacturer recall #
VS3HVERSL
Manufacturer
Daimler Vans USA, LLC
Vehicles affected
99
Component
ELECTRICAL SYSTEM:WIRING
Owner phone
1-877-762-8267
NHTSA hotline
1-888-327-4236
Owner letters mailed
May 3, 2024
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 24V225 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 24V225?

2023 Mercedes-Benz Sprinter 1500 & 2023 Mercedes-Benz Sprinter 2500 + 2 more. 99 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Mercedes-Benz dealer to book the free repair or call the manufacturer at 1-877-762-8267.