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💥 Crash riskNHTSA 24V344📅 May 16, 2024

2021–2023 Volkswagen ID.4 recall: backup camera

⚠️ What's wrong

Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."

💥 The risk

Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.

🔧 The fix

Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
24V344000
Manufacturer recall #
919A
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
79,965
Component
BACK OVER PREVENTION:SOFTWARE; ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Owner phone
1-800-893-5298
NHTSA hotline
1-888-327-4236
Owner letters mailed
Dec 20, 2024
Recall started by
ODI
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 24V344 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 24V344?

2021–2023 Volkswagen ID.4. 79,965 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Volkswagen dealer to book the free repair or call the manufacturer at 1-800-893-5298.