2020 Custom Truck & Body Works Ford F-550 recall: electrical system
⚠️ What's wrong
Custom Truck and Body Works (Custom Truck) is recalling one 2020 Ford F550 vehicle equipped with Weldon 8X16 Input-Output nodes. In the event of a short circuit or wiring failure, the firmware in the node may fail to shut off the output pin, resulting in overloaded electrical circuits.
💥 The risk
Overloaded electrical circuits can overheat, increasing the risk of fire.
🔧 The fix
Custom Truck will update the firmware, free of charge. The owner notification letter was to be mailed May 17, 2024. Owners may contact Custom Truck customer service at 1-888-712-2963.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 24V347000
- Manufacturer
- Custom Truck And Body Works
- Vehicles affected
- 1
- Component
- ELECTRICAL SYSTEM:WIRING
- Owner phone
- 1-888-712-2963
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- May 17, 2024
- Recall started by
- ODI
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.