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💥 Crash riskNHTSA 24V401📅 Jun 5, 2024

2024–2025 Thomas Built Buses Saf-T-Liner C2 & 2025 Thomas Built Buses Saf-T-Liner EFX recall: steering

⚠️ What's wrong

Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2025 Thomas Built Buses Saf-T-Liner C2 and 2025 Thomas Built Buses Safe-T-Liner EFX school buses. The front axle tie rod ball joint studs may crack and break, which can result in tie rod separation.

💥 The risk

Tie rod separation can cause a sudden loss of steering control and increase the risk of a crash.

🔧 The fix

Dealers will replace the tie rod assembly, free of charge. Owner notification letters were mailed July 25, 2024. Owners may contact DTNA customer service at 800-745-8000. DTNA's number for this recall is D24R6.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
24V401000
Manufacturer recall #
D24R6
Manufacturer
Daimler Trucks North America, LLC
Vehicles affected
27
Component
STEERING:LINKAGES:TIE ROD ASSEMBLY
Owner phone
1-800-745-8000
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jul 25, 2024
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 24V401 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 24V401?

2024–2025 Thomas Built Buses Saf-T-Liner C2 & 2025 Thomas Built Buses Saf-T-Liner EFX. 27 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Thomas Built Buses dealer to book the free repair or call the manufacturer at 1-800-745-8000.