2021–2023 Chrysler Pacifica & 2021–2023 Jeep Grand Cherokee + 9 more recall: backup camera
⚠️ What's wrong
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
💥 The risk
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
🔧 The fix
Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
- NHTSA campaign
- 24V436000
- Manufacturer recall #
- 66B, 79B
- Manufacturer
- Chrysler (FCA US, LLC)
- Vehicles affected
- 1,033,433
- Component
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Owner phone
- 1-800-853-1403
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jul 9, 2024
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.