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💥 Crash riskNHTSA 24V440📅 Jun 14, 2024

2023–2024 Ford Escape recall: collision avoidance

⚠️ What's wrong

Ford Motor Company (Ford) is recalling certain 2023-2024 Escape two-wheel drive vehicles equipped with adaptive cruise control. The cruise control radar module was misaligned during production.

💥 The risk

Misalignment of the radar module can result in the Adaptive Cruise Control (ACC) misclassifying an overhead object as an object in the vehicle's path, causing the vehicle to unexpectedly slow and/or stop. Other safety systems that depend on the radar model (Pre-Collision Assist, Forward Collision Warning, and Auto Emergency Braking) could have diminished or lost function. These conditions increase the risk of a crash.

🔧 The fix

Dealers will adjust the angle of the radar module, free of charge. Owner notification letters were mailed July 3, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S39.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
24V440000
Manufacturer recall #
24S39
Manufacturer
Ford Motor Company
Vehicles affected
209
Component
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Owner phone
1-866-436-7332
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jul 3, 2024
Built
Apr 19, 2023 – Nov 9, 2023
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 24V440 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 24V440?

2023–2024 Ford Escape. 209 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Ford dealer to book the free repair or call the manufacturer at 1-866-436-7332.