2021 Nova Bus LFS recall: door latches & locks
⚠️ What's wrong
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2021 LFS buses. The welds may fail, allowing the rotary plate to separate from the door operator.
💥 The risk
The separation can allow the passenger door to open while the bus is in motion, increasing the risk of injury.
🔧 The fix
Nova Bus will replace the door operator assembly, free of charge. Owner notification letters were mailed August 12, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5612.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 24V449000
- Manufacturer recall #
- CR5612
- Manufacturer
- Nova Bus (US) Inc.
- Vehicles affected
- 7
- Component
- LATCHES/LOCKS/LINKAGES:DOORS:LATCH PLATE
- Owner phone
- 1-800-350-6682
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Aug 12, 2024
- Built
- May 7, 2021 – Jul 20, 2021
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.