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💥 Crash risk🩹 Injury riskNHTSA 24V478📅 Jun 27, 2024

2023–2025 Thomas Built Buses Saf-T-Liner C2 & 2024–2025 Thomas Built Buses Saf-T-Liner C2 Jouley recall: body & structure

⚠️ What's wrong

Daimler Trucks North America, LLC (DTNA) is recalling certain 2023-2025 Thomas Built Buses Saf-T-Liner C2 and 2024-2025 Thomas Built Buses Saf-T-Liner C2 Jouley school buses. The audible emergency warning alarm sounds may not activate when the emergency hatch or window is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."

💥 The risk

An inaudible alarm that fails to warn the driver of an open emergency exit can increase the risk of injury in a crash.

🔧 The fix

Dealers will update the emergency sound software, free of charge. Owner notification letters were mailed August 22, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1004.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
24V478000
Manufacturer recall #
F1004
Manufacturer
Daimler Trucks North America, LLC
Vehicles affected
162
Component
STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
Owner phone
1-800-547-0712
NHTSA hotline
1-888-327-4236
Owner letters mailed
Aug 22, 2024
Built
Oct 25, 2022 – Dec 21, 2023
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 24V478 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 24V478?

2023–2025 Thomas Built Buses Saf-T-Liner C2 & 2024–2025 Thomas Built Buses Saf-T-Liner C2 Jouley. 162 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Thomas Built Buses dealer to book the free repair or call the manufacturer at 1-800-547-0712.