2023 Mercedes-Benz GLC 300 recall: body & structure
⚠️ What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC 300 4MATIC vehicles. Certain dashboard area bolts may have been insufficiently tightened, potentially causing improper air bag deployment or parts separation during a crash. In addition, the 12-Volt electric auxiliary heater connections may be loose, possibly causing the electrical wiring to overheat.
💥 The risk
An improper air bag deployment increases the risk of injury in a crash. Overheated wiring can increase the risk of a fire.
🔧 The fix
Dealers will inspect and tighten the bolts as necessary, free of charge. Owner notification letters were August 23, 2024. Owner may contact MBUSA customer service at 1-877-496-3691.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 24V520000
- Manufacturer
- Mercedes-Benz USA, LLC
- Vehicles affected
- 7
- Component
- STRUCTURE:INTERIOR PANELS:DASHBOARD
- Owner phone
- 1-877-496-3691
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Aug 23, 2024
- Built
- Mar 10, 2023 – May 23, 2023
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.