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🩹 Injury riskNHTSA 24V523📅 Jul 10, 2024

2005–2024 Prevost X3-45 & 2005–2024 Prevost H3-45 + 3 more recall: equipment

⚠️ What's wrong

Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."

💥 The risk

An unstable wheelchair increases the risk of injury to lift occupants.

🔧 The fix

Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
24V523000
Manufacturer recall #
SR24-26
Manufacturer
Prevost Car (US) Inc.
Vehicles affected
2,653
Component
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP
Owner phone
1-866-870-2046
NHTSA hotline
1-888-327-4236
Owner letters mailed
Apr 25, 2025
Built
Jan 14, 2005 – May 21, 2024
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 24V523 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 24V523?

2005–2024 Prevost X3-45 & 2005–2024 Prevost H3-45 + 3 more. 2,653 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Prevost dealer to book the free repair or call the manufacturer at 1-866-870-2046.