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🔥 Park outside until fixed🔥 Fire risk🩹 Injury riskNHTSA 24V536📅 Jul 18, 2024

2017–2018 Chrysler Pacifica PLUG-IN Hybrid recall: hybrid / ev battery

⚠️ What's wrong

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric (PHEV) vehicles that received a software update remedy under NHTSA recall number 22V-077. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.

💥 The risk

A vehicle fire increases the risk of injury.

🔧 The fix

Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 1, 2024. Owner notification letters were mailed December 12, 2024. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 73B. Vehicles previously repaired under recall 22V-077 will need to have the new remedy completed.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
24V536000
Manufacturer recall #
73B
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
15,910
Component
HYBRID PROPULSION SYSTEM
Owner phone
1-800-853-1403
NHTSA hotline
1-888-327-4236
Owner letters mailed
Dec 12, 2024
Recall started by
ODI
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 24V536 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 24V536?

2017–2018 Chrysler Pacifica PLUG-IN Hybrid. 15,910 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Chrysler dealer to book the free repair or call the manufacturer at 1-800-853-1403.