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💥 Crash riskNHTSA 24V554📅 Jul 25, 2024

2020–2024 Tesla Model Y & 2021–2024 Tesla Model 3 + 2 more recall: door latches & locks

⚠️ What's wrong

Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

💥 The risk

An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

🔧 The fix

Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
24V554000
Manufacturer recall #
SB-24-00-012
Manufacturer
Tesla, Inc.
Vehicles affected
1,849,638
Component
ELECTRICAL SYSTEM:SOFTWARE; LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Owner phone
1-877-798-3752
NHTSA hotline
1-888-327-4236
Owner letters mailed
Sep 22, 2024
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 24V554 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 24V554?

2020–2024 Tesla Model Y & 2021–2024 Tesla Model 3 + 2 more. 1,849,638 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Tesla dealer to book the free repair or call the manufacturer at 1-877-798-3752.