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💥 Crash riskNHTSA 24V641📅 Aug 28, 2024

2023–2025 Entegra ARC & 2023–2025 Entegra Ethos + 4 more recall: backup camera

⚠️ What's wrong

Jayco Inc. (Jayco) is recalling certain 2023-2025 Entegra Ethos, Ethos LI, Arc, Jayco Swift, Swift LI, and Comet motorhomes. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

💥 The risk

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

🔧 The fix

The radio software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters are expected to be mailed September 27, 2024. Owners may contact Jayco customer service at 1-800-283-8267 or FCA customer service at 1-800-853-1403. Jayco's number for this recall is FCA 24V-436.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
24V641000
Manufacturer recall #
FCA 24V-436
Manufacturer
Jayco, Inc.
Vehicles affected
1,245
Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Owner phone
1-800-283-8267
NHTSA hotline
1-888-327-4236
Owner letters mailed
Sep 12, 2024
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 24V641 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 24V641?

2023–2025 Entegra ARC & 2023–2025 Entegra Ethos + 4 more. 1,245 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Entegra dealer to book the free repair or call the manufacturer at 1-800-283-8267.