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💥 Crash riskNHTSA 24V648📅 Sep 3, 2024

2023–2024 Nova Bus LFS & 2023 Nova Bus LFS Artic recall: electrical system

⚠️ What's wrong

Nova Bus (US) Inc. (Nova) is recalling certain 2023 LFS Artic and 2023-2024 LFS vehicles. The instrument panel may fail to display the speedometer or incorrectly display warning lights, due to defective firmware. In addition, the firmware may result in a loss of drive power. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays."

💥 The risk

An instrument panel that fails to show critical safety information, such as the speedometer or warning lights, can increase the risk of a crash. A loss of drive power also increases the risk of a crash.

🔧 The fix

Novas Bus will update the instrument panel firmware, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5636.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
24V648000
Manufacturer recall #
CR5636
Manufacturer
Nova Bus (US) Inc.
Vehicles affected
179
Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Owner phone
1-800-350-6682
NHTSA hotline
1-888-327-4236
Owner letters mailed
Dec 18, 2024
Built
Dec 15, 2023 – Dec 15, 2023
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 24V648 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 24V648?

2023–2024 Nova Bus LFS & 2023 Nova Bus LFS Artic. 179 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Nova Bus dealer to book the free repair or call the manufacturer at 1-800-350-6682.