2019–2021 Proterra Catalyst & 2020–2022 Proterra ZX5 recall: electrical system
⚠️ What's wrong
Phoenix Motorcars (Phoenix) is recalling certain 2019-2021 800V Catalyst and 2020-2022 ZX5 transit buses. The vehicle controller software may allow the electrical circuit for the radiator fan to overheat.
💥 The risk
Electrical circuits that overheat increase the risk of a fire.
🔧 The fix
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed October 15, 2024. Owners may contact Phoenix customer service at 1-909-987-0815.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 24V655000
- Manufacturer recall #
- SC-24-009
- Manufacturer
- Phoenix Motorcars
- Vehicles affected
- 483
- Component
- ELECTRICAL SYSTEM
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Oct 15, 2024
- Built
- Dec 14, 2019 – Nov 8, 2021
- Recall started by
- ODI
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.