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🔥 Fire risk💥 Crash riskNHTSA 24V657📅 Sep 9, 2024

2019–2024 Nova Bus LFS & 2019–2023 Nova Bus LFS Artic recall: windows, wipers & mirrors

⚠️ What's wrong

Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2024 LFS and 2019-2023 LFS Artic buses. The auxiliary heater module may allow contaminants to enter the electronic controller, which can cause an electrical short. Additionally, the auxiliary heater may fail, causing the defrosting system to not function properly.

💥 The risk

An electrical short circuit can increase the risk of a fire. Additionally, a windshield defrosting system that does not function properly can decrease the driver's visibility, increasing the risk of a crash.

🔧 The fix

Nova Bus will the auxiliary heater air intake, free of charge. Owner notification letters were mailed January 28, 2025. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5637.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
24V657000
Manufacturer recall #
CR5637
Manufacturer
Nova Bus (US) Inc.
Vehicles affected
208
Component
EQUIPMENT:ELECTRICAL; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
Owner phone
1-800-350-6682
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jan 28, 2025
Built
Oct 18, 2019 – Jun 21, 2024
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 24V657 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 24V657?

2019–2024 Nova Bus LFS & 2019–2023 Nova Bus LFS Artic. 208 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Nova Bus dealer to book the free repair or call the manufacturer at 1-800-350-6682.