2024 Ford Explorer recall: electrical system
⚠️ What's wrong
Ford Motor Company (Ford) is recalling certain 2024 Ford Explorer vehicles equipped with 3.3L Hybrid engines. The 12-Volt battery cable may chafe against the Belt-integrated Starter Generat (BiSG) and short circuit.
💥 The risk
A short circuit increases the risk of a fire.
🔧 The fix
Dealers will install a tie strap between the battery cable and high voltage cable, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S61.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 24V685000
- Manufacturer recall #
- 24S61
- Manufacturer
- Ford Motor Company
- Vehicles affected
- 61
- Component
- ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES; HYBRID PROPULSION SYSTEM
- Owner phone
- 1-866-436-7332
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Nov 8, 2024
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.