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💥 Crash riskNHTSA 24V688📅 Sep 17, 2024

2024 Mercedes-Benz AMG CLE53 & 2024 Mercedes-Benz CLE 300 + 3 more recall: equipment

⚠️ What's wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 CLE 300 Convertible, CLE 300 Coupe, CLE 450 Convertible, CLE 450 Coupe, E 350, E 450 Station Wagon, E 450, and AMG CLE 53 Coupe vehicles. A software error in the MBUX multimedia system may deactivate certain vehicle systems, including the cross-traffic alert that applies the brakes automatically in certain driving situations.

💥 The risk

An automatic emergency braking system that does not function as intended can increase the risk of a crash.

🔧 The fix

Dealers will update the MBUX multimedia system software and parking control unit settings, free of charge. Owner notification letters were mailed November 1, 2024. This is a phased recall, phase 1 owner letters will be mailed November 12, 2024, November 1, 2024, and January 14, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
24V688000
Manufacturer
Mercedes-Benz USA, LLC
Vehicles affected
2,025
Component
BACK OVER PREVENTION: AUTOMATIC SYSTEM BRAKING; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; PARKING BRAKE:ELECTRICAL:CONTROL MODULE:SOFTWARE
Owner phone
1-800-367-6372
NHTSA hotline
1-888-327-4236
Owner letters mailed
Nov 1, 2024
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 24V688 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 24V688?

2024 Mercedes-Benz AMG CLE53 & 2024 Mercedes-Benz CLE 300 + 3 more. 2,025 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Mercedes-Benz dealer to book the free repair or call the manufacturer at 1-800-367-6372.