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💥 Crash riskNHTSA 24V698📅 Sep 20, 2024

2019–2023 Motiv F-59 BEV Chassis & 2020–2023 Motiv F-53 BEV Chassis + 3 more recall: electrical system

⚠️ What's wrong

Motiv Power Systems, Inc. (Motiv) is recalling certain 2017-2020 E-450 and F-59 vehicles equipped with a Motiv Gen 4 EPIC and 2020-2023 F-53 and F-59 vehicles equipped with a Motiv Gen 5 EPIC powertrain. The wiring harness may be missing a heat shrink insulator and retention clip. The 12-volt control wires may deteriorate and loosen, causing a loss of connection to the high voltage (HV) batteries and drive power.

💥 The risk

A loss of drive power increases the risk of a crash.

🔧 The fix

Motiv field support technicians will inspect and correct any loose wiring, and replace damaged 12-volt control wires, free of charge. Owner notification letters were mailed November 21, 2024. Owners may contact Motiv customer service at 1-650-458-4804.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
24V698000
Manufacturer
Motiv Power Systems
Vehicles affected
151
Component
ELECTRICAL SYSTEM:WIRING
NHTSA hotline
1-888-327-4236
Owner letters mailed
Nov 21, 2024
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 24V698 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 24V698?

2019–2023 Motiv F-59 BEV Chassis & 2020–2023 Motiv F-53 BEV Chassis + 3 more. 151 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Motiv dealer to book the free repair.