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🔥 Fire risk💥 Crash riskNHTSA 24V704📅 Sep 23, 2024

2021, 2023 Mercedes-Benz S 580 & 2022–2023 Mercedes-Maybach S 580 4Matic + 2 more recall: engine

⚠️ What's wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 S580, and Maybach S580 vehicles. In the event of a mechanical failure in the engine Camtronic system, the engine control unit (ECU) software may cause the engine to overheat or stall.

💥 The risk

An engine stall can increase the risk of a crash. In addition, an engine that overheats can increase the risk of a fire.

🔧 The fix

Dealers will update the ECU software, free of charge. Owner notification letters were mailed on November 15, 2024. Owner notification letters will be mailed in phases, on November 15, 2024, January 10, 2025, and February 21, 2025. Owners can contact Mercedes-Benz Customer Service at 1-877-496-3691. MBUSA's number for this recall is 2024100007.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
24V704000
Manufacturer recall #
2024100007
Manufacturer
Mercedes-Benz USA, LLC
Vehicles affected
27,190
Component
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
Owner phone
1-877-496-3691
NHTSA hotline
1-888-327-4236
Owner letters mailed
Nov 15, 2024
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 24V704 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 24V704?

2021, 2023 Mercedes-Benz S 580 & 2022–2023 Mercedes-Maybach S 580 4Matic + 2 more. 27,190 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Mercedes-Benz dealer to book the free repair or call the manufacturer at 1-877-496-3691.