2024 Ram Promaster BEV recall: electrical system
⚠️ What's wrong
Chrysler (FCA US, LLC) is recalling certain 2024 Ram Promaster Battery Electric (BEV) vehicles. Incorrect software in the motor control processor module (MCPA) may cause a loss of drive power.
💥 The risk
A loss of drive power can increase the risk of a crash.
🔧 The fix
Dealers will update the MCPA software, free of charge. Owner notification letters were mailed October 31, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 99B.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 24V715000
- Manufacturer recall #
- 99B
- Manufacturer
- Chrysler (FCA US, LLC)
- Vehicles affected
- 336
- Component
- ELECTRICAL SYSTEM:PROPULSION SYSTEM:INVERTER; ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE
- Owner phone
- 1-800-853-1403
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Oct 31, 2024
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.