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🔥 Fire risk🩹 Injury riskNHTSA 24V720📅 Sep 30, 2024

2020–2024 Jeep Wrangler 4XE & 2022–2024 Jeep Grand Cherokee 4XE recall: electrical system

⚠️ What's wrong

Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

💥 The risk

A vehicle fire while parked or driving can increase the risk of injury.

🔧 The fix

This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
24V720000
Manufacturer recall #
95B
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
154,032
Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Owner phone
1-800-853-1403
NHTSA hotline
1-888-327-4236
Owner letters mailed
Dec 16, 2024
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 24V720 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 24V720?

2020–2024 Jeep Wrangler 4XE & 2022–2024 Jeep Grand Cherokee 4XE. 154,032 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Jeep dealer to book the free repair or call the manufacturer at 1-800-853-1403.