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💥 Crash riskNHTSA 24V748📅 Oct 4, 2024

2024–2025 Nissan Rogue & 2025 Infiniti QX80 recall: backup camera

⚠️ What's wrong

Nissan North America, Inc. (Nissan) is recalling certain 2024-2025 Rogue and 2025 INFINITI QX80 vehicles. A software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

💥 The risk

The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.

🔧 The fix

The in-vehicle infotainment software will be updated by an over-the-air (OTA) software update or by a dealer, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact Nissan's customer service at 800-647-7261 or INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are R24B3 and R24B4.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
24V748000
Manufacturer recall #
R24B3, R24B4
Manufacturer
Nissan North America, Inc.
Vehicles affected
37,236
Component
BACK OVER PREVENTION; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Owner phone
1-800-647-7261
NHTSA hotline
1-888-327-4236
Owner letters mailed
Dec 3, 2024
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 24V748 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 24V748?

2024–2025 Nissan Rogue & 2025 Infiniti QX80. 37,236 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Infiniti dealer to book the free repair or call the manufacturer at 1-800-647-7261.