2021–2024 Motiv EPIC4 E-450 BEV recall: electrical system
⚠️ What's wrong
Motiv Power Systems, Inc. (Motiv) is recalling certain 2021-2024 E-450 vehicles equipped with a Motiv Gen 4 EPIC powertrain. A wire connection point could loosen, causing a loss of 12-volt control power to the high voltage (HV) batteries.
💥 The risk
Interruption of the 12-volt control power can cause a loss of drive power, increasing the risk of a crash.
🔧 The fix
Motiv field support technicians will inspect and replace the 12-volt control cable as necessary, free of charge. Owner notification letters were mailed December 23, 2024. Owners may contact Motiv customer service at 1-650-458-4804.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 24V782000
- Manufacturer
- Motiv Power Systems
- Vehicles affected
- 40
- Component
- ELECTRICAL SYSTEM:PROPULSION SYSTEM: CABLES
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Dec 23, 2024
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.