2017–2024 Orange EV T-Series Electric Truck & 2023–2024 Orange EV E-Triever recall: equipment
⚠️ What's wrong
Orange EV (OEV) is recalling certain 2017-2024 T-Series and 2023-2024 e-TRIEVER terminal trucks. The Emergency Response Guide (ERG), operator, maintenance, and service manuals incorrectly state that the emergency stop button in the vehicle cab will shut off and lock out the high voltage system.
💥 The risk
Incorrect lockout instructions can mislead the operator into thinking the high voltage system is shut down, increasing the risk of injury by electrical shock.
🔧 The fix
OEV will provide corrected ERG, operator, and maintenance manuals and add additional warning labels, free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact OEV customer service at 1-866-688-5223. OEV's number for this recall is 2024-SRC-01.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 24V800000
- Manufacturer recall #
- 2024-SRC-01
- Manufacturer
- Orange EV
- Vehicles affected
- 1,334
- Component
- EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Owner phone
- 1-866-688-5223
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Dec 20, 2024
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.