2025 Ford Explorer & 2025 Lincoln Aviator recall: backup camera
⚠️ What's wrong
Ford Motor Company (Ford) is recalling certain 2025 Explorer and Lincoln Aviator vehicles. The rearview camera image may fail when the vehicle speed reaches 10 MPH or greater. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
💥 The risk
The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.
🔧 The fix
The accessory protocol interface module (APIM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C34.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 24V801000
- Manufacturer recall #
- 24C34
- Manufacturer
- Ford Motor Company
- Vehicles affected
- 391
- Component
- BACK OVER PREVENTION:SOFTWARE
- Owner phone
- 1-866-436-7332
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Mar 28, 2025
- Built
- Jul 18, 2024 – Jul 26, 2024
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.