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💥 Crash riskNHTSA 24V862📅 Nov 18, 2024

2024 Mercedes-Benz GLC 300 & 2024 Mercedes-Benz S 580 4Matic recall: powertrain & transmission

⚠️ What's wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLC 300 4MATIC, and S 580 4MATIC vehicles. The bolts that secure the rear axle differential to the rear axle carrier may come loose, which can result in a separation of the drive shaft from the rear axle differential.

💥 The risk

Driveshaft separation can cause a loss of drive power, increasing the risk of a crash.

🔧 The fix

Dealers will repair the rear axle differential bolt connection as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024120005.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
24V862000
Manufacturer recall #
2024120005
Manufacturer
Mercedes-Benz USA, LLC
Vehicles affected
3
Component
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
Owner phone
1-800-367-6372
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jan 10, 2025
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 24V862 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 24V862?

2024 Mercedes-Benz GLC 300 & 2024 Mercedes-Benz S 580 4Matic. 3 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Mercedes-Benz dealer to book the free repair or call the manufacturer at 1-800-367-6372.