2025 Volvo Bus 9700 recall: equipment
⚠️ What's wrong
Volvo Bus Corporation (Volvo Bus) is recalling certain 2025 Volvo 9700 buses. The emergency exit labels that provide exit identification and operating instructions may not be secured properly, allowing the labels to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
💥 The risk
Missing emergency exit labels can prevent or delay the use of the emergency exit, increasing the risk of injury.
🔧 The fix
Prevost will replace the emergency exit labels, free of charge. Owner letters were mailed December 19, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Volvo Bus' number for this recall is SR24-86.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 24V893000
- Manufacturer recall #
- SR24-86
- Manufacturer
- Volvo Bus Corporation
- Vehicles affected
- 5
- Component
- EQUIPMENT:OTHER:LABELS
- Owner phone
- 1-866-870-2046
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Dec 19, 2024
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.