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💥 Crash riskNHTSA 24V894📅 Nov 26, 2024

2024 Chevrolet Silverado 2500 & 2024 Chevrolet Silverado 3500 + 2 more recall: door latches & locks

⚠️ What's wrong

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.

💥 The risk

An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

🔧 The fix

Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
24V894000
Manufacturer recall #
N242469160
Manufacturer
General Motors, LLC
Vehicles affected
131,231
Component
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
Owner phone
1-800-222-1020
NHTSA hotline
1-888-327-4236
Owner letters mailed
Dec 17, 2024
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 24V894 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 24V894?

2024 Chevrolet Silverado 2500 & 2024 Chevrolet Silverado 3500 + 2 more. 131,231 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Chevrolet dealer to book the free repair or call the manufacturer at 1-800-222-1020.