2023–2024 Rich Speciality Trailers Office & 2023–2024 Rich Speciality Trailers Sanitation recall: equipment
⚠️ What's wrong
Kuntry Kustom RV, LLC (Kuntry Kustom) is recalling certain 2023-2024 Rich Specialty Sanitation and Office trailers, equipped with certain GE air conditioners. The air conditioner soft start device may fail and overheat.
💥 The risk
An air conditioner soft start device that overheats increases the risk of a fire.
🔧 The fix
Dealers will remove the soft start, free of charge. As an interim measure, owners should have the ICM870-16A-BH5400 soft start removed from their air conditioner. Owner notification letters were mailed June 23, 2025. Owners may contact Kuntry Kustom customer service at 1-260-593-2208.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 24V902000
- Manufacturer
- Kuntry Kustom RV, LLC
- Vehicles affected
- 347
- Component
- EQUIPMENT:APPLIANCE:AIR CONDITIONER
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jun 23, 2025
- Recall started by
- ODI
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.