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💥 Crash riskNHTSA 24V921📅 Dec 11, 2024

2023 Gillig LOW Floor recall: electrical system

⚠️ What's wrong

Gillig, LLC (Gillig) is recalling certain 2023 Low Floor diesel-hybrid transit buses. During vehicle operations in full electric vehicle (EV) mode, the odometer will not display accumulated mileage. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

💥 The risk

A missing odometer reading could lead to an unintended delay in critical safety-related maintenance, potentially impairing the safe operation of the vehicle and increasing the risk of a crash.

🔧 The fix

Gillig will install a new speedometer gauge, free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Gillig customer service at 1-800-735-1500 or 1-510-264-5073.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
24V921000
Manufacturer
Gillig, LLC
Vehicles affected
9
Component
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Owner phone
1-800-735-1500
NHTSA hotline
1-888-327-4236
Owner letters mailed
Dec 20, 2024
Recall started by
ODI
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 24V921 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 24V921?

2023 Gillig LOW Floor. 9 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Gillig dealer to book the free repair or call the manufacturer at 1-800-735-1500.