2019–2022 Mercedes-Benz Sprinter 1500 & 2019–2022 Mercedes-Benz Sprinter 2500 + 2 more recall: electrical system
⚠️ What's wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
💥 The risk
A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.
🔧 The fix
Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 24V930000
- Manufacturer recall #
- VS3BELKOM
- Manufacturer
- Daimler Vans USA, LLC
- Vehicles affected
- 697
- Component
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Owner phone
- 1-877-762-8267
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jan 31, 2025
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.