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⛔ Do not drive until fixed💥 Crash riskNHTSA 24V941📅 Dec 19, 2024

2025 Mercedes-Benz E 350 & 2025 Mercedes-Benz E 350 4Matic + 2 more recall: powertrain & transmission

⚠️ What's wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2025 E 350, E 350 4MATIC, E 450 4MATIC, and E450 4MATIC station wagon vehicles. The camber strut bracket may have been improperly welded onto the rear axle carrier, possibly resulting in separation of the bracket from the rear axle carrier.

💥 The risk

Rear axle carrier failure can cause a sudden loss of vehicle handling and control, increasing the risk of a crash.

🔧 The fix

Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will replace the rear axle carrier, free of charge. Owner notification letters were mailed January 22, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024120015.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
24V941000
Manufacturer recall #
2024120015
Manufacturer
Mercedes-Benz USA, LLC
Vehicles affected
17
Component
POWER TRAIN:AXLE ASSEMBLY; SUSPENSION:REAR
Owner phone
1-800-367-6372
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jan 22, 2025
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 24V941 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 24V941?

2025 Mercedes-Benz E 350 & 2025 Mercedes-Benz E 350 4Matic + 2 more. 17 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Mercedes-Benz dealer to book the free repair or call the manufacturer at 1-800-367-6372. Do not drive the vehicle until it is repaired.