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💥 Crash risk🩹 Injury riskNHTSA 24V960📅 Dec 23, 2024

2023 Mercedes-Benz EQS 450+ recall: airbag

⚠️ What's wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling a certain 2023 EQS 450+ vehicle. The mounting brackets near the roof may have sharp edges that can damage the side-curtain air bag during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 214, "Side Impact Protection," and 226, "Ejection Mitigation."

💥 The risk

An air bag that is damaged during deployment can increase the risk of injury in a crash.

🔧 The fix

Dealers will inspect and if necessary, replace the window airbags, and mounting brackets, free of charge. Owner notification letters were mailed February 7, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025010005.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
24V960000
Manufacturer recall #
2025010005
Manufacturer
Mercedes-Benz USA, LLC
Vehicles affected
1
Component
AIR BAGS:CRITICAL FASTENERS
Owner phone
1-800-367-6372
NHTSA hotline
1-888-327-4236
Owner letters mailed
Feb 7, 2025
Built
May 5, 2022 – May 5, 2022
Recall started by
MFR
Notes
The owner may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 24V960 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 24V960?

2023 Mercedes-Benz EQS 450+. 1 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Mercedes-Benz dealer to book the free repair or call the manufacturer at 1-800-367-6372.