2024–2025 Audi Q4 E-Tron & 2024–2025 Audi Q4 Sportback E-Tron + 1 more recall: electrical system
⚠️ What's wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.
💥 The risk
A loss of drive power increases the risk of a crash.
🔧 The fix
Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 25V125000
- Manufacturer recall #
- AUDI: 93FR WV: 93CJ
- Manufacturer
- Volkswagen Group of America, Inc.
- Vehicles affected
- 13,769
- Component
- ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER
- Owner phone
- 1-800-893-5298
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- May 20, 2025
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.