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💥 Crash riskNHTSA 25V242📅 Apr 14, 2025

2022–2023 Ford Transit recall: backup camera

⚠️ What's wrong

Ford Motor Company (Ford) is recalling certain 2022-2023 Transit vehicles previously repaired incorrectly under recall number 23V-598. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.

💥 The risk

Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

🔧 The fix

Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed May 23, 2025. Ford's number for this recall is 25S38.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
25V242000
Manufacturer recall #
25S38
Manufacturer
Ford Motor Company
Vehicles affected
4,625
Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Owner phone
1-888-275-9171
NHTSA hotline
1-888-327-4236
Owner letters mailed
May 23, 2025
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 25V242 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 25V242?

2022–2023 Ford Transit. 4,625 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Ford dealer to book the free repair or call the manufacturer at 1-888-275-9171.