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🩹 Injury riskNHTSA 25V243📅 Apr 15, 2025

2025 Prevost H3-45 & 2025 Prevost X3-45 recall: body & structure

⚠️ What's wrong

Prevost Car (US) Inc. (Prevost) is recalling certain 2025 Prevost H3-45 and X3-45 motorcoaches. The release mechanism on the emergency exit windows may be difficult to open in an emergency situation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."

💥 The risk

Emergency exits that are difficult to open can prevent or delay passengers from exiting during an emergency, increasing their risk of injury.

🔧 The fix

Prevost will inspect and adjust the emergency exit windows as necessary, free of charge. Owner notification letters were mailed August 28, 2025. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR25-10.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
25V243000
Manufacturer recall #
SR25-10
Manufacturer
Prevost Car (US) Inc.
Vehicles affected
15
Component
STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
Owner phone
1-866-870-2046
NHTSA hotline
1-888-327-4236
Owner letters mailed
Aug 28, 2025
Built
Jan 6, 2025 – Jan 14, 2025
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 25V243 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 25V243?

2025 Prevost H3-45 & 2025 Prevost X3-45. 15 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Prevost dealer to book the free repair or call the manufacturer at 1-866-870-2046.