2025 Ram 2500 & 2025 Ram 3500 recall: powertrain & transmission
⚠️ What's wrong
Chrysler (FCA US, LLC) is recalling certain Ram 2500 and Ram 3500 vehicles equipped with a 3.5" cluster and column shifter. A software error may cause the gear selection display to be inaccurate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
💥 The risk
An inaccurate gear selection display may mislead the driver as to what gear is actually selected, leading to unexpected vehicle movement and increasing the risk of a crash.
🔧 The fix
Dealers will update the cluster software, free of charge. Owner notification letters were mailed May 22, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 36C.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 25V297000
- Manufacturer recall #
- 36C
- Manufacturer
- Chrysler (FCA US, LLC)
- Vehicles affected
- 778
- Component
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
- Owner phone
- 1-800-853-1403
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- May 22, 2025
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.