2024–2025 Heartland Cyclone recall: body & structure
⚠️ What's wrong
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2024-2025 Cyclone fifth wheels, equipped with a removable step assembly. The clip-on bracket mounting bolts may come loose, allowing the steps to detach.
💥 The risk
Steps that detach while in use increase the risk of injury.
🔧 The fix
Dealers will replace the clip-on bracket, free of charge. Owner notification letters were mailed June 19, 2025. Owners may contact Heartland customer service at 1-877-262-8032.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 25V304000
- Manufacturer
- Heartland Recreational Vehicles, LLC
- Vehicles affected
- 130
- Component
- STRUCTURE:BODY:STEP/LADDER
- Owner phone
- 1-877-262-8032
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jun 19, 2025
- Built
- May 22, 2024 – Apr 8, 2025
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1- 888-275-9171), or go to www.safercar.gov.