2022, 2024–2025 Ram Promaster & 2023 Braun RAM Promaster recall: backup camera
⚠️ What's wrong
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
💥 The risk
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
🔧 The fix
Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 25V330000
- Manufacturer recall #
- 40C
- Manufacturer
- Chrysler (FCA US, LLC)
- Vehicles affected
- 235,640
- Component
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Owner phone
- 1-800-853-1403
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jun 12, 2025
- Built
- Aug 17, 2021 – May 14, 2025
- Recall started by
- MFR