2024–2025 Volkswagen Atlas & 2024–2025 Volkswagen Atlas Cross Sport recall: backup camera
⚠️ What's wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
💥 The risk
A distorted rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
🔧 The fix
Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 25V334000
- Manufacturer recall #
- 91QE
- Manufacturer
- Volkswagen Group of America, Inc.
- Vehicles affected
- 171,381
- Component
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Owner phone
- 1-800-893-5298
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jun 5, 2025
- Recall started by
- MFR