2016–2017 Ford Explorer recall: body & structure
⚠️ What's wrong
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
💥 The risk
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
🔧 The fix
Dealers will repair the B-pillar trim, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S53.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 25V347000
- Manufacturer recall #
- 25S53
- Manufacturer
- Ford Motor Company
- Vehicles affected
- 492,145
- Component
- STRUCTURE:BODY
- Owner phone
- 1-866-436-7332
- NHTSA hotline
- 1-888-327-4236
- Recall started by
- ODI