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💥 Crash riskNHTSA 25V552📅 Aug 26, 2025

2019–2021 Ram Promaster & 2019–2020 Dodge Journey recall: backup camera

⚠️ What's wrong

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.

💥 The risk

A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.

🔧 The fix

Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
25V552000
Manufacturer recall #
59C
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
219,577
Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Owner phone
1-800-853-1403
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jul 21, 2026
Recall started by
ODI

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 25V552 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 25V552?

2019–2021 Ram Promaster & 2019–2020 Dodge Journey. 219,577 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Dodge dealer to book the free repair or call the manufacturer at 1-800-853-1403.