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🩹 Injury riskNHTSA 25V562📅 Sep 2, 2025

2011–2025 Altec Digger Derrick & 2012–2025 Altec Aerial Device + 2 more recall: body & structure

⚠️ What's wrong

Altec Industries Inc. (Altec) is recalling certain 2011-2025 Aerial Device, Digger Derrick, and 2022-2025 Service Body vehicles. The cable step wire rope assembly may be improperly secured, which can allow the cable entry step to detach from the vehicle.

💥 The risk

A cable step that fails during use increases the risk of injury.

🔧 The fix

Altec will provide owners with instructions to inspect the cable crimps. If the cables are improperly crimped, Altec will provide instructions and a kit to replace the wire rope assemblies. Repairs will be performed free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3246.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
25V562000
Manufacturer recall #
CSN-3246
Manufacturer
Altec Industries, Inc.
Vehicles affected
903
Component
STRUCTURE:FRAME AND MEMBERS
Owner phone
1-877-462-5832
NHTSA hotline
1-888-327-4236
Owner letters mailed
Oct 24, 2025
Recall started by
MFR

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 25V562 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 25V562?

2011–2025 Altec Digger Derrick & 2012–2025 Altec Aerial Device + 2 more. 903 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Altec dealer to book the free repair or call the manufacturer at 1-877-462-5832.