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🔥 Fire riskNHTSA 25V566📅 Sep 2, 2025

2013–2025 New Flyer XE40 & 2019–2025 New Flyer XE35 + 3 more recall: electrical system

⚠️ What's wrong

New Flyer of America, Inc. (New Flyer) is recalling certain 2013, 2017-2025 XE40, 2019-2025 XE60, XE35, 2023-2025 XHE40, and 2024-2025 XHE60 buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat.

💥 The risk

A battery module that overheats increases the risk of a fire.

🔧 The fix

New Flyer will inspect and replace the battery module as necessary. New Flyer will also update the BMS software. All repairs will be performed free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact New Flyer's customer service at 1-800-241-2947.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
25V566000
Manufacturer
New Flyer of America, Inc.
Vehicles affected
1,170
Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY; ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
Owner phone
1-800-241-2947
NHTSA hotline
1-888-327-4236
Owner letters mailed
Oct 6, 2025
Recall started by
MFR

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 25V566 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 25V566?

2013–2025 New Flyer XE40 & 2019–2025 New Flyer XE35 + 3 more. 1,170 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized New Flyer dealer to book the free repair or call the manufacturer at 1-800-241-2947.