2024 Mercedes-Benz Sprinter 2500 & 2024 Mercedes-Benz Sprinter 3500 recall: body & structure
⚠️ What's wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles. The longitudinal frame members may not be reinforced properly.
💥 The risk
Frame members with inadequate strength may reduce the vehicle's performance in a crash, increasing the risk of injury.
🔧 The fix
Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VVS3LAENGST. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 19, 2025.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 25V609000
- Manufacturer recall #
- VS3LAENGST
- Manufacturer
- Daimler Vans USA, LLC
- Vehicles affected
- 4
- Component
- STRUCTURE:FRAME AND MEMBERS
- Owner phone
- 1-877-762-8267
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Dec 18, 2025
- Built
- Sep 26, 2023 – Sep 27, 2023
- Recall started by
- MFR