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🔥 Park outside until fixed🔥 Fire riskNHTSA 25V631📅 Sep 22, 2025

2019–2025 New Flyer XE35 & 2021–2025 New Flyer XE40 + 1 more recall: electrical system

⚠️ What's wrong

New Flyer of America, Inc. (New Flyer) is recalling certain 2019 XE35, 2021-2025 XE35, XE40, and XE60 transit buses. The high voltage battery may experience a short circuit within the battery module when charging to near or full capacity.

💥 The risk

A short circuit in a high voltage battery increases the risk of a fire.

🔧 The fix

Owners are advised to park outside and away from structures until the recall repair is complete. Owners are also advised to avoid charging vehicles above 75% capacity. New Flyer will replace the batteries, free of charge. This is a Phased campaign. Phase 1 will include 35 buses. New Flyer notified owners on 3/24/2026. Phase 2 will include 100 buses. New Flyer notified owners on 6/25/2026. Phase 3 will include 120 buses. New Flyer will notified owners on 9/9/2026. Phase 4 will include 120 buses. New Flyer will notify owners on or about 12/14/2026. Phase 5 will include 120 buses. New Flyer will notify owners on or about 3/15/2027. Phase 6 will include 80 buses. New Flyer will notify owners on or about 6/14/2027. Phase 7 will include 80 buses. New Flyer will notify owners on or about 9/27/2027. Interim owner notification letters explaining the safety risk were mailed November 12, 2025. A second letter will be sent once the remedy is available. Owners may contact New Flyer's customer service at 1-800-241-2947.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
25V631000
Manufacturer
New Flyer of America, Inc.
Vehicles affected
655
Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Owner phone
1-800-241-2947
NHTSA hotline
1-888-327-4236
Owner letters mailed
Mar 24, 2026
Recall started by
ODI

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 25V631 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 25V631?

2019–2025 New Flyer XE35 & 2021–2025 New Flyer XE40 + 1 more. 655 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized New Flyer dealer to book the free repair or call the manufacturer at 1-800-241-2947.