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🩹 Injury riskNHTSA 25V639📅 Sep 26, 2025

2024 Chevrolet Equinox EV recall: collision avoidance

⚠️ What's wrong

General Motors LLC (GM) is recalling certain 2024 Chevrolet Equinox EV vehicles. The pedestrian alert sound system may not produce a sufficient change in volume between the vehicle being stopped and moving at low speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

💥 The risk

A vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of injury.

🔧 The fix

The vehicle's body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed November 17, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252527170.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
25V639000
Manufacturer recall #
N252527170
Manufacturer
General Motors, LLC
Vehicles affected
23,700
Component
FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT
Owner phone
1-800-222-1020
NHTSA hotline
1-888-327-4236
Owner letters mailed
Nov 17, 2025
Built
Aug 8, 2023 – Aug 28, 2024
Recall started by
MFR

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 25V639 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 25V639?

2024 Chevrolet Equinox EV. 23,700 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Chevrolet dealer to book the free repair or call the manufacturer at 1-800-222-1020.